Cougar Creek Cabins & Campground
Camp by a Creek

Stay a while.

Cougar Creek Cabins and Campground

Open year round! Stay in our cozy Cabins or Campground (full & part serviced) for a Great Getaway.
Cottages available from May 1st - October 20th ONLY

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Book Now

Reservations

Use the form below to create a tentative booking at Cougar Creek Cabins and Campground. We will contact you within 24 hours to arrange payment, finalize the booking, and provide official confirmation. Please feel free to call us if you prefer to process your booking (and payment) over the phone.
Name:
Email:
Cell #:
Select an Arrival Date: ETA:
Select a Departure Date: # of Adults:
# of Children (under 18yrs): # of Pets & Type:
Comments or Special Requests:
Booking Type:
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By clicking submit, you agree to our Booking and Cancellation Policies

Booking Policy
Your full payment will be processed at the time of booking. In order to secure your booking, you need to provide Billing Details (visa or mastercard) whereby payment will be processed, and confirmation of booking will be emailed to you within 48 hours.

Cancellation Policy Camper/Tent/ RV Sites

From Date of Booking up to 7 days before arrival date you will be charged a $5/night cancel/change fee for any date changes or cancellation. If you provide less than 7 days notice of cancellation, you are charged the full amount of your stay. NO EXCEPTIONS - NO REFUNDS.


Cancellation Policy Cabins / Cottages

From Date of Booking up to 7 days before arrival date you will be charged a $25/night cancel/change fee for any date changes or cancellation. If you provide less than 7 days notice of cancellation, you are charged the full amount of your stay. NO EXCEPTIONS - NO REFUNDS.



Name:


Email:


Cell #:


Select an Arrival Date:


ETA:


Select a Departure Date:


# of Adults:


# of Children:


# of Pets:


Comments:


Booking Type:






CAPTCHA Image
[ Different Image ]

Enter the code you see in the image above:



By clicking submit, you agree to our Booking and Cancellation Policies

How to book with us


First determine which reservation is right for you by visiting our Cabins, Cottages, or Campground pages to learn more.


See our pricing by clicking the "View Rates" button below:


View Rates

Booking Policy

​In order to secure a booking, you need to book ONLINE (click here) or Phone us during Call Center operating hours (View below). Your full payment will be processed at the time of booking. In order to secure your booking, you need to provide Billing Details (visa or mastercard) whereby payment will be processed, and confirmation of booking will be emailed to you within 48 hours.


Call Center Operating Hours:

Open Season: May 1st - October 20th
Monday - Saturday: 10 am - 8 pm
Sunday: 11 am - 4 pm

All Calls are returned in the order they are received, if you do not leave a voicemail message including your phone number, we will not be able to return your call. Please DO NOT call multiple times, our call staff have a variety of responsibilities (this is not a 24 hour service).

Off Season: October 21st - April 30th
Off Season Call Center Hours: 10:00 am – 6:00 pm
Closed Sundays

Phone calls are checked every 2-3 hours. You must leave a voicemail message which includes your contact telephone number, and we will return your call.


Call Us

NO CONTACT CHECK-IN CENTRE

We have a No-Contact Check-In Centre. We only offer Campsites / Cabins / Cottages to guests who have pre-booked online or make phone call booking during Call Center Operating Hours. The No-Contact Check-In Centre is where your Check-In documentation is located upon arrival. This information has your assigned site information/location and keys for accommodations, bathroom entrance door codes, Wi-Fi passwords, Visitor Registration forms.



Cancellation Policies

Cancellation Policy Camper/Tent/ RV Sites

From Date of Booking up to 7 days before arrival date you will be charged a $5/night cancel/change fee for any date changes or cancellation. If you provide less than 7 days notice of cancellation, you are charged the full amount of your stay. NO EXCEPTIONS - NO REFUNDS.


Cancellation Policy Cabins / Cottages

From Date of Booking up to 7 days before arrival date you will be charged a $25/night cancel/change fee for any date changes or cancellation. If you provide less than 7 days notice of cancellation, you are charged the full amount of your stay. NO EXCEPTIONS - NO REFUNDS.



Self Help Payment Envelopes

for Firewood, Ice, Sani Dump Use, or our Mobile Dump Service are located at the No-Contact Check-In Centre. You can also leave a note in our DROP SLOT at NO CONTACT check in center for non urgent matters.


If you have an emergency / disturbance or problem during your stay contact 911 or Hinton RCMP 780-865-2455.
After hours campground security call out fees will be charged for guests who violate regulations.
CHECK IN & CHECK OUT TIMES
  • Campground: Camp Site Check-Ins are permitted from 2:00 pm-11:00 pm.
  • Cabins: Check-in is 4:00 pm - 12:00am.
  • Check-Out time is 11:00 am
    • ABSOLUTELY NO Check-Ins Are Permitted after 11:00 pm, as it will disturb other guests.

    (there are NO EXCEPTIONS to this policy). Campground Check-Out time is 11 am.